Privacy Policy

1. Controller:

This Privacy Policy applies to the English and German versions of this website directed at users located in the European Union.

It informs you about the type, scope, and purpose of the collection and use of personal data by ALVC Europe GmbH.

We process personal data only if you voluntarily provide it to us, including:

• Name
• Company name
• Country
• Email address
• Phone number (if provided)
• Content of inquiries or messages
• Technical or project-related information

Personal data is processed for the following purposes:

• Responding to inquiries and project requests
• Sales and quotation processes
• Technical project evaluation and coordination
• Communication related to thermal cooling products and services

Processing is carried out based on:

• Art. 6(1)(b) GDPR – performance of a contract or pre-contractual measures
• Art. 6(1)(f) GDPR – legitimate interest in answering business inquiries and ensuring website operation

Due to international manufacturing and technical operations, technical project data may be shared with Shenzhen Wanwei Heat Conduction Technology Co., Ltd in China.

Transfers are carried out in accordance with Art. 49(1)(b) GDPR and are strictly limited to what is necessary for handling technical inquiries or contractual measures.

Where applicable, such transfers are additionally safeguarded by appropriate contractual and organizational measures.

Personal data may be accessed by:

• Authorized internal engineering and project management staff
• European sales and technical personnel
• External service providers (e.g. hosting, IT infrastructure) acting as processors under Art. 28 GDPR

Personal data is never sold or commercially disclosed to unauthorized third parties.

When accessing this website, technical data is processed automatically in server log files, including:

• IP address
• Date and time of server request
• Browser type, version, and operating system
• Referrer URL (previously visited page)

Processing is carried out for system security and stability based on Art. 6(1)(f) GDPR.

Personal data is stored only as long as necessary for the stated purposes or as required by statutory retention obligations (e.g. commercial or tax law retention periods).

Under the GDPR, you have the following rights at any time:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure / right to be forgotten (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)

To exercise your rights, please contact us at service@alvceurope.com.

You have the right to lodge a complaint with a competent data protection supervisory authority (e.g. the State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg).

This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content (e.g. inquiries sent via the contact form). Appropriate technical and organizational measures are implemented to protect personal data against unauthorized access, loss, or misuse.

This Privacy Policy may be updated periodically to reflect legal or technical developments. The current version published on this website always applies.